Frequently Asked Questions - Outdoor Cleaning

     Product Queries

Question Answer
Can I buy larger sizes that those avaialble in store? Yes. Many Kiwicare products are also made in commercial sizes for professional users. Contact us if you would like to know what sizes are available.
Is the product safe for children and pets? Products should be stored out of reach of children and pets. Care should always be taken to keep children and pets away from the area during application of products. Sprays should be left to dry before allowing children or pets to return to the treated areas. Used as directed all Kiwicare products are safe to use where children and pets are present.
Where can I buy these products? Kiwicare products are avaialable in many stores including hardware stores, rural supplies stores, garden centres and supermarkets. See the Stockists Page.
Can I buys these products in Australia, USA, Europe, etc? Currently Kiwicare products are only available in New Zealand (including the Cook Islands).
Can I buy online? No. Because most of these products are pesticides and have hazards they cannot be purchased online. However, many Kiwicare products are listed on websites such as Mitre10 and Bunnings and may be ordered for pick up in store.
Where can I get the Safety Data Sheet (M)SDS for a product? The SDSs for products are available for download under the Regulations tab of the relevant product page on this site.
Does Kiwicare carry out cleaning contracts? No. Kiwicare manufactures and distributes products for DIY and professional commercial use.

     Problem Queries

Question Answer
I cannot identify the marking or surface type using the Problem Solver, how can I know which product to chose? We have tried to include the most common marking and surfaces in the Problem Solver, but if your pest or disease is something not on it please contact us with a detailed description and a photo if possible and we may be able to identify it and give advice on control.
Will Sorted Dirt & Grime or Multi-Surface harm the plants around my home? No. Sorted Dirt & Grime and Multi-Surface are very gentle and not likely to harm plants close to buildings being cleaned. Also the hose end sprayer on the products can be switched to water only to wash product off any delicate plants should they be sprayed.

These are questions that are commonly asked of Kiwicare Customer Service, store staff, sales team and others regarding outdoor cleaning and Kiwicare products. We hope you will find the answers you are looking for here. If you don't, please contact us.