Please describe your problem in as much detail as possible to enable our experts to clearly identify your problem and give the best solution.
An image will help us identify and solve your problem quickly.

We would love to hear from you. Let us know how we can help and let us know what you think of our products and/or services.

If you have a query regarding a problem in your home or garden or about our products and how to use them, send us some details on this form and one of our experts will get back to you as soon as possible. Or call us on 03 389 0778 (New Zealand). This number is still operating but to help us at this time it will be better to use the form opposite or email us on

Note that a clear photograph is often very helpful in identifying a problem so that we can provide you with the best option/s for solution.

Tried our interactive problem solver? If not, give it a try below - it's easy to use and might be able to identify your home and garden problem for you! Try it here.

 Problem Solver